At Snatch Casino, the careful protection of your personal data is a top priority. On this page, we transparently explain what information is collected, for what purpose it is used, and how we reliably safeguard your privacy.
1. What data is processed
Depending on how you use our services, various types of data may be collected:
– Account details (e.g., username, contact information)
– Technical data (IP address, device type, browser info)
– Interactions on our platform
– Content from support communications or feedback forms
2. Purpose of data collection
Data is only processed for clearly defined, legitimate purposes:
– Management and operation of your gaming account
– Ensuring security and system integrity
– Analytics to improve our services
– Compliance with legal requirements and regulations
– Prevention of fraud and misuse
3. Technical & organizational security measures
To comprehensively secure your data, we apply various safeguards:
– Encryption of sensitive data during transmission
– Restricted internal access based on roles
– System monitoring for potential security threats
– Regular security updates and audits
4. Use of cookies & analytics tools
Your consent is important when it comes to optional cookies:
– Necessary cookies for operation are always active
– For analytics and advertising purposes, we seek your active consent
– Cookie preferences can be adjusted anytime via your account settings
5. Retention periods & deletion routines
We retain your data only as long as necessary for its intended purpose or as required by law. Once the retention period expires, data is either securely deleted or anonymized.
6. Your data protection rights
You can exercise your data protection rights at any time, including:
– Requesting information about stored data
– Requesting correction of incorrect data
– Requesting deletion or restriction of data processing
– Requesting data portability in a standard format
– Objecting to certain data processing activities
– Filing a complaint with a supervisory authority
7. Cooperation with partner companies
When we rely on external service providers (e.g., for hosting, security, or support), this is done strictly under data protection agreements. Data is never shared for advertising purposes.
8. Changes to this policy
This privacy policy may be updated if legal changes or technical developments make it necessary. Significant changes will be communicated via your user account or directly on our website.
9. Your data protection contact
If you have any concerns or questions, please contact our data protection team via the “Privacy” section in your user account. We will address your inquiry as quickly as possible.
Last updated: 2025